1. General

BidZZo is a service provided by BidZZo Co. Ltd, 3rd Floor, 207 Regent Street, London, W1B 3HH.

The GDPR defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

This Policy sets the Company’s obligations regarding the collection, processing, transfer, storage, and disposal of personal data. The procedures and principles set out herein must be followed at all times by the Company, its employees, agents, contractors, or other parties working on behalf of the Company.

The Company is committed not only to the letter of the law, but also to the spirit of the law and places high importance on the correct, lawful, and fair handling of all personal data, respecting the legal rights, privacy, and trust of all individuals with whom it deals.

Your data is collected and processed by us exclusively according to Statutory Regulations inter alia the UK's Data Protection Act and Privacy and Electronic Communications Regulations.

You may visit bidzzo.com at any time without registering. When you visit our website, data is saved on our servers, as is the website that you visit us from, the advertising you may have been referred by, the websites that you proceed to from our site, the type of browser you use, and your IP address.

As this is being done, no personal data is directly associated with you. However, we do need some personal information from you if you want to actively participate on bidzzo.com. While registering an account with bidzzo.com, you are asked to choose a bidzzo.com username together with a password, which then allows you to take advantage of all of the bidzzo.com services. You can revoke your consent any time by closing your account with us.

1. Specified, Explicit, and Legitimate Purposes

The Company collects and processes the personal data which includes:

Personal data collected directly from data subjects; and

Personal data obtained from third parties.

The Company only collects, processes, and holds personal data for the specific purposes.

Data subjects are kept informed at all times of the purpose or purposes for which the Company uses their personal data.

2. What Data Do We Collect?

"Personal data" is the information that readily identifies you, for example your name, address, e-mail address and mobile phone number. The personal data we store is the information needed to identify you. As a bare minimum, we need:

• your first and last name,
• your full address,
• your date of birth,
• your e-mail address.

When you register, personal data is recorded and processed by bidzzo.com, as well as when you use the service, for example:

• when you purchase credits;
• when you place bids, win an auction, or purchase from the store;
• when you securely login.

"Usage data" is personal data that identify the user, as well as information on the bidzzo.com services the user utilizes, for example your bidzzo.com username together with the associated password and your IP address when you purchase credits, login to the site or win an auction. It may also include things like the frequency and analysis of your auction participation and auctions you view online but do not participate in.

Bidzzo.com also collects information from you when you search, participate in a contest or questionnaire or communicate with our customer support.

We collect this data to make it possible for you to use bidzzo.com and to help us personalize and continually improve your bidzzo.com experience. We maintain all data in the UK ourselves and with the assistance of service providers.

bidzzo.com is directed toward a general audience over the age of 18 and is specifically not directed toward children.

3. Accuracy of Data and Keeping Data Up-to-Date

The Company shall ensure that all personal data collected, processed, and held by it is kept accurate and up-to-date. This includes, but is not limited to, the rectification of personal data at the request of a data subject.

The accuracy of personal data shall be checked when it is collected and at regular intervals thereafter. If any personal data is found to be inaccurate or out-of-date, all reasonable steps will be taken without delay to amend or erase that data, as appropriate.

4. Use of the Data

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized bidzzo.com experience. You agree that we may use your personal information to:

• provide the services and customer support you request;
• resolve disputes and troubleshoot problems;
• prevent potentially prohibited or illegal activities, and enforce our Terms of Use;
• customize, measure and improve our services, content and advertising;
• tell you about our services, targeted marketing, site updates, and promotional offers based on your communication preferences.

5. Data Retention

The Company shall not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed.

When personal data is no longer required, all reasonable steps will be taken to erase or otherwise dispose of it without delay.

For full details of the Company’s approach to data retention, including retention periods for specific personal data types held by the Company

6. Newsletter

When you register with bidzzo.com, you will have the option to be added to receive the email newsletter. You may unsubscribe at any time from the newsletter and other marketing communications by clicking the unsubscribe link at the bottom of the newsletter emails or via your My Account area using the Newsletter Tab.

7. Sharing Personal Data to Third Parties

We will not share your personal information with third parties for that recipient’s own purposes unless you have clearly consented to such sharing. We will share your data with service providers who assist us with the site, marketing and our operations, such as payment processing or post-purchase fulfilment.

bidzzo.com may also share your data for law enforcement purposes, to protect our business from fraud or abuse, or in the event another party purchases our company or assets.

8. Secure Processing

The Company shall ensure that all personal data collected, held, and processed is kept secure and protected against unauthorised or unlawful processing and against accidental loss, destruction, or damage. Further details of the technical and organisational measures which shall be taken

9. Viewing/Changing Personal Data

You can view the information in your bidzzo.com account at any time and update it as necessary using your bidzzo.com username and your bidzzo.com password. However you will not be able to change your name and date of birth for security reasons. You can only request to change those details by contacting customer support and we reserve the right to request any identity documents.

Once we are informed, we will adjust incorrect data accordingly.

We will notify you upon request at any time as to whether and what personal data in respect to your identity or your pseudonym has been stored.

10. Restriction of Personal Data Processing

Data subjects may request that the Company ceases processing the personal data it holds about them. If a data subject makes such a request, the Company shall retain only the amount of personal data concerning that data subject (if any) that is necessary to ensure that the personal data in question is not processed further.

In the event that any affected personal data has been disclosed to third parties, those parties shall be informed of the applicable restrictions on processing it (unless it is impossible or would require disproportionate effort to do so)

11. Revoking Consent/Deleting Your Account

You can revoke your consent to our storage and processing of your personal data at any time.

You can delete or deactivate your bidzzo.com account at any time by contacting customer support.

If you choose to close your account, all remaining credits and E-Wallet funds will be destroyed.

12. Rectification of Personal Data

Data subjects have the right to require the Company to rectify any of their personal data that is inaccurate or incomplete.

The Company shall rectify the personal data in question, and inform the data subject of that rectification, within one month of the data subject informing the Company of the issue. The period can be extended by up to two months in the case of complex requests. If such additional time is required, the data subject shall be informed.

In the event that any affected personal data has been disclosed to third parties, those parties shall be informed of any rectification that must be made to that personal data.

13. The Use of Cookies on our Website

Bidzzo.com uses so-called "cookies", which are text files that are stored on your computer that we retrieve when you visit the site to assist in customizing your experience with the online service.

The information saved supports the functionality of the site, for example by keeping track of your bids placed, auctions, etc.

It is necessary to accept cookies in order to use our service properly, although you may always adjust the way your browser handles cookies.

We would like to point out that turning off the ability of your browser to accept cookies may result in limited functionality.

Bidzz.com uses first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

https://www.google.com/settings/u/0/ads

14. Data Security - IT Security

The Company shall ensure that the following measures are taken with respect to IT and information security:

All passwords used to protect personal data should be changed regularly and should not use words or phrases that can be easily guessed or otherwise compromised. All passwords must contain a combination of uppercase and lowercase letters, numbers, and symbols. All software used by the Company is designed to require such passwords;

Under no circumstances should any passwords be written down or shared between any employees, agents, contractors, or other parties working on behalf of the Company, irrespective of seniority or department. If a password is forgotten, it must be reset using the applicable method. IT staff do not have access to passwords;

All software (including, but not limited to, applications and operating systems) shall be kept up-to-date. The Company’s IT staff shall be responsible for installing any and all security-related updates as soon as reasonably and practically possible, unless there are valid technical reasons not to do so; and

No software may be installed on any Company-owned computer or device without prior approval of management.

15. Security Measures

The information in your bidzzo.com account and in your bidzzo.com profile is password protected.

Please do not provide your log in credentials to anyone else, as you will be liable for the activity in your account.

Bidzzo.com will never ask for your password in e-mails that you receive unexpectedly or that you did not request.

Please remember to log out of your account and to close your Internet browser window when you leave the bidzzo.com site; this is especially important if you use the site through a public or shared device.

You are responsible for protecting the secrecy of your log in details, and we assume no liability for the abuse of login data and passwords used. Let us know immediately if the secrecy of your log in credentials has been compromised. While we take reasonable steps to protect your personal data in our control, no system is fool proof.

16. Privacy Policy Changes

We reserve the right to change this policy at any time, without prior notification. If we make a material change to this policy, we will highlight this to you.

LAST UPDATED: 08/02/2022